I have received an email telling me a virus has been stopped - what does this mean?

If you receive a virus notification message, it means that our systems have intercepted an email which was being sent to you. The reason why the email was stopped can take the following general forms:

  • There is a Virus / Worm / Trojan in the email;
  • There is a file attached to the email which contains a Virus / Worm / Trojan;
  • One or more of MailWall's Advanced Virus protection features has been triggered.

Contact MailWall for further information.